Privacy
Policy

The Integra Foods Australia Pty Ltd – ‘Integra Foods’ – Internet Privacy Policy complements the Integra Foods general Privacy Policy.

The Integra Foods Australia Pty Ltd – ‘Integra Foods’ – Internet Privacy Policy complements the Integra Foods general Privacy Policy.

When you visit this website, the Integra Foods site server makes a record of your visit and records the following information:

• server address.
• top-level domain name e.g. .com, .gov, .au, .edu etc.
• date and time.
• geographic location.
• duration of visit.
• the pages accessed and the documents downloaded.
• type of browser and operating system used.
• the website visited immediately before accessing the Integra Foods site.

Like other commercial websites, the Integra Foods site utilises a standard technology called ‘cookies’.

Cookies are pieces of information that a website can transfer to an individual’s computer hard drive for record keeping purposes.

Cookies can make websites easier to use by storing information about your preferences in relation to a particular website.

The information remains on your computer after the Internet session finishes.

We use your personal information about you for the purposes of delivering and improving our website experience and the services we provide, as noted in our general Privacy Policy.

We use your personal information to provide you with access to certain features of the web site.

You may not be able to access these features if you do not provide the required personal information.

We may use or disclose the information you provide to us for any of our business purposes.

This includes sending you e-mails or direct marketing material providing general information about products or services that we provide or that are available from other persons.

We will take all reasonable steps to ensure that all your personal information is safe and secure, as noted in our general Privacy Policy.

However, the Internet is an insecure medium and users are responsible for assessing the inherent risk involved in transmitting your information across the Internet.

This site contains links to external web sites and this Internet Privacy Policy does not extend to those external web sites.

Integra Foods is not responsible for the privacy practices or the content of external web sites.

Privacy Policy

This is the Privacy Policy for Integra Foods Australia Pty Ltd ABN 12 665 877 832 and all or any related companies.

This Privacy Policy applies to each of those entities both in their personal capacity and their capacity as trustee of any trust operated by them from time to time – we, us, and ours.

This Privacy Policy describes our policies and practices for collection, use, disclosure, security, accuracy, and correction of your personal information.

We comply with the Privacy Act 1988 (Cth) (Privacy Act), the applicable Australian Privacy Principles under that Act and any other applicable privacy laws when handling your personal information.

We take the protection of your personal information seriously.

Your personal information
In this Privacy Policy, your personal information means any information or opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in a material form or not.

1. Your personal information

In this Privacy Policy, your personal information means any information or opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in a material form or not.

2. Your consent to provide your personal information

2.1 By providing your personal information to us, you consent to us collecting, holding, using, and disclosing your personal information in accordance with and for the purposes specified in this Privacy Policy.
2.2 You are not required to provide your personal information to us. You have the option of not identifying yourself or using a pseudonym. However, if you do not identify yourself or provide us with all the information we request, we may not be able to provide you with our products or services.

3. Collection of your personal information

3.1 The types of your personal information we collect may include;
(a) your name, date of birth, address, phone number, email address and related contact information, including details of any entity through which you acquire our products and services.
(b) information and/or documentation to verify your identity for the purpose of laws regarding identification verification and tax reporting and withholding.
(c) your bank account information and tax file number.
(d) payment information, such as credit card details.
(e) information about goods or services ordered, acquired, or supplied by us.
(f) information from inquiries made and records of our communications with you, including any complaints, requests, or queries.
(g) information and application details – including on any resume submitted – you provide when applying for employment or completing employment forms with us; and
(h) any other personal information that you provide to us when you make an inquiry, request information, or otherwise correspond with us.
3.2 It may be necessary for us to collect some forms of sensitive information about you in certain circumstances, where we are required or authorised to do so by legislation, regulation, or direction to do so. Sensitive information includes information about a person’s health, disability, religious beliefs, and criminal history.
3.3 In most instances we will collect your personal information from you directly when you communicate with us, including by the following methods
(a) from correspondence and other communications between you and our employees, representatives and officers by telephone, email or in person; and
(b) via our website.
3.4 In some circumstances, we may collect your personal information from third parties, including from
(a) your authorised representatives or executors.
(b) persons providing you with references, recruiters, previous employers; and
(c) other third parties whom you have authorised to provide your personal information.
3.5 We may also collect your information using ‘cookies’ on our website for the purposes of
(a) operating an efficient online service.
(b) tracking the patterns of behaviour of visitors to the website; and
(c) providing a tailored experience to visitors to the website, including advertisements.
Although you can modify your browser to prevent cookie use, if you do this, our website may not work correctly for you.

4. Purpose – collection, holding, use and disclosure of your information

4.1 The purposes for which we primarily collect, hold, use, and disclose your personal information are
(a) to carry on our business, including in accordance with the terms of any service agreement.
(b) to meet our reporting obligations.
(c) to administer service agreements, joint venture agreements or other transactions entered with us and for associated reporting purposes.
(d) to assess your application for employment and suitability for any role with us, including recruitment purposes.
(e) to communicate with you by various means, including to manage your feedback and complaints.
(f) the general management and conduct of our business.
(g) for governance and compliance purposes including where we are required to authorised to do so by legislation; and
(h) complying with our legal obligations.
4.2 We may also use your personal information for related purposes that would be reasonably expected by you.
4.3 We will not use or disclose your personal information for any purpose other than the purpose for which it was collected – or a related purpose – unless you have consented to that other purpose, or we are permitted to do so by law.
4.4 In some circumstances we may disclose your personal information to third parties including to comply with our legal obligations.
The organisations to whom we typically disclose your information include
(a) organisations contracted to provide services to us, including
(i) suppliers of services required to verify your identity or validate your accounts.
(ii) organisations who may operate and manage the website.
(iii) printers and mailing houses.
(iv) IT service providers.
(b) our auditors, insurers, consultants, and other professional advisors – such as lawyers and accountants.
(c) government agencies and bodies such as the Australian Transaction Reports and Analysis Centre, the Australian Securities and Investments Commission and the Australian Taxation Office.
(d) other third parties who you have authorised to receive your personal information.
4.5 In all cases, unless you have opted out, you consent to us
(a) using your personal information for direct marketing purposes to tell you about services and offers that we think may be of interest to you; and
(b) disclosing your personal information to third parties for direct marketing purposes for these third parties to tell you about services and offers that they think may be of interest to you.
4.6 We – or third parties – may contact you by mail, telephone, email, or SMS to market our – or their – services. We will always give you the opportunity to opt out of receiving any future direct marketing correspondence or disclosure of your information to third parties. For example, you may choose to ‘unsubscribe’ from receiving future electronic communications from us at any time.
4.7 We will take reasonable steps to satisfy ourselves that any third party to whom we disclose your personal information has a commitment to protecting your personal information.
4.8 We will not disclose your personal information to overseas recipients.

5. Integrity of your personal information

5.1 We will take steps which are reasonable in the circumstances – if any – to ensure that your personal information we collect, use, and disclose is accurate, up-to-date, complete, and relevant – having regard to the purpose of the use or disclosure. To assist us, please ensure that the information you provide to us is accurate, up-to-date, and complete.
5.2 If we hold your personal information that is no longer needed for any purpose for which it may be used or disclosed, we will take steps which are reasonable in the circumstances to destroy or permanently de-identify your personal information.

6. Storage and security of your personal information

6.1 We take reasonable steps to keep your personal information secure and to protect it from unauthorised access, modification, and disclosure and from misuse, interference, and loss. Any of your personal information that is collected electronically is protected by technical and procedural safeguards.
6.2 Your personal information is stored securely and is only disclosed or used for the purposes described in this Privacy Policy.
6.3 While we take reasonable steps to secure your personal information in accordance with our legal requirements, we cannot guarantee that information supplied by you via the internet will not be intercepted, nor guarantee the security of your information transmitted online.
6.4 The Notifiable Data Breaches Scheme, established under the Privacy Act sets out obligations for notifying affected individuals and the Australian Information Commissioner about a data breach which is likely to cause serious harm. We will act in accordance with our obligations under the Scheme, including by notifying an affected individual and the Commissioner where serious harm caused by a data breach is likely.

7. Access to and correction of your personal information

7.1 You can request, and we will provide you with access to, any of your personal information we hold about you – subject to certain legal exceptions. If a legal exception applies and we decide not to provide you with access to your personal information, we will advise you of the reasons for our decision.
7.2 You will not be charged for making a request for your personal information.
7.3 If we are satisfied that any of your personal information we hold about you is inaccurate, incomplete, out of date, misleading or irrelevant – having regard to the purpose for which it is held – we will take steps which are reasonable in the circumstances – if any – to correct your personal information. This may include notifying third parties to whom we have disclosed your personal information. If we do not agree that your personal information we hold about you is inaccurate, incomplete, out of date, misleading or not relevant you may ask that we attach a statement to this effect to our record.
7.4 Please let us know if you have any concerns or complaints about the way we are handling your personal information so we can address them. We will review any complaints and respond to them within a reasonable period.
7.5 If we are unable to satisfactorily resolve your concern or complaint, you can contact the Office of the Australian Information Commissioner (OAIC). To make a query concerning your privacy rights, or to lodge a complaint with the OAIC about how we have handled your personal information, you can contact the OAIC on 1300 363 992 or go to www.oaic.gov.au. The OAIC have the power to investigate the matter and to take certain other action.

8. Other websites

The Website and our email communications may contain links to other websites.
We do not control these websites or any of their content and if you visit these websites, they will be governed by their own terms of use – including privacy policies.

9. Changes to this Privacy Policy

We may amend this Privacy Policy, in whole or part, in and at our sole discretion.
Any changes to this Privacy Policy will be effective immediately on the posting of a revised Privacy Policy on the website.
Depending on the nature of the change, we may announce the change on the home page of the website or by email – if we have your email address.
However, by continuing to access our services following any changes, you will be deemed to have agreed to the changes.
If you do not agree with the terms of this Privacy Policy, as amended, in whole or part, you must not access our services including the website.

10. Contacting us about your personal information

If you have any questions about this Privacy Policy or if you wish to request access to your personal information, correct or update your details or raise any privacy concerns you may have, please contact us via email at sales@integrafoods.com.au, or write to us as at Integra Foods Australia Pty Ltd, South Terrace, Adelaide South Australia, 5000, or call us on +61 8 8832 2800.